FAQ

First Steps

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• What is FullChinese? Does it work? 
• Where do I sign up for FullChinese?
• ​What is the Ten Day FullChinese Bootcamp?

​Payment, Subscriptions & Account

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• How can I cancel my subscription?
• How do I move my subscription from Apple or Google to fullchinese.com?
• ​How do I apply a discount?
• ​What is the refund policy? 
• What is the privacy policy?

Technical Support

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• How do I contact technical support?
• How ​​do I download FullChinese on an iOS device?
• How ​​do I download FullChinese on an Android device?

Using FullChinese

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• How often should I use FullChinese?
• Do I need to know a lot in advanced? 
• Can I access my lessons offline?
• Will this really make my life easier?